In order to use Activation Lock and some restrictions with Jamf Now, iOS devices will need to be Supervised. Supervision allows Jamf Now to provide a deeper level of management over the air.
There are a couple of different ways to supervise a device. You can use Apple’s Device Enrollment Program (DEP) or you can use Apple Configurator 2. When you start testing things, you may want to find out if your devices are supervised.
To see if a device is supervised:
- Open the Settings app on the device.
- Tap on General.
- Tap on About.
- If the device is supervised, you’ll see that it is supervised and the entity from the device certificate, on the About screen, just below the name.
If your device is not supervised, it would need to be wiped in order to be brought under supervision.