We frequently receive questions from users on what the status messages mean. This article goes over what each status means and what is happening on our end.
Installed, Managed : Jamf Now has installed the app successfully.
Installed, Not Managed : The app has already been installed on this device. For Jamf Now to manage the app, it needs to be installed with Jamf Now. Delete the app on the device and try installing using Jamf Now.
Deployed, Not Installed : Jamf Now has sent the command to the device to install the app, but the app has not finished install. Device may be busy or unable to install the app at this time.
App Install Failed : App installation has failed, Jamf Now will keep sending the command to install the app until the device accepts the install. Device may not have accepted to VPP invite or device is currently unavailable.
User Canceled Install : User has hit cancel to the app install on their end.
Deploying... : Jamf Now is sending the command to install the app to the device.
Not Installed : This app has not been told to install on this device.