Jamf Now cannot configure email settings until a device is assigned with a name and email address. You can assign a name and email address to a device before or after it enrolls via automated MDM enrollment. To assign an email address, email must be turned on in Jamf Now.
Assigning a device to a user before enrolling via automated MDM enrollment:
- On the Auto-Enrollment pane, click View Devices.
- Click on the more menu [•••] next to any serial number to Assign that device to a name and email address.
This will configure a user's email settings automatically during initial enrollment.
Assigning a device to a user after enrolling via automated MDM enrollment:
- From the Devices tab, click on the device you want to assign.
- Use the "Assigned To" card to assign the device to the name and email address of the appropriate user.
This will configure a user's email settings once the device has been assigned to an email address.
Note: To remove the email configuration from an active device, use the "Assigned To" card and unassign the user information.