We are aware of an issue that impacts iOS devices attempting to update to version 11.4 via the OS Updates feature.
When an administrator attempts to use OS Updates to push an operating system update command, the command will fail to send.
- May 15, 2018
We are aware of the issue and are working toward resolution.
- May 30, 2018
Issue persists with the release of 11.4.
- June 14, 2018
Issue has now been resolved
This issue does not impact other parts of Jamf Now.
Our development team is aware of the issue and is working toward resolution. We will keep this page current with updates as we continue to work on the issue.
If you have further questions about this known error or would like additional assistance, please contact our support team by using the chat functionality on this page or by emailing sup[email protected].